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Customer Lab Research Recruitment Contract

Part of Customer Lab Research Recruitment Contract.

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HM Revenue & Customs (HMRC) is undergoing a transformation to become a more customer-centric organisation. To support this goal, HMRC has established a Customer Lab to better understand customer experiences across their end-to-end Journey with HMRC services. This contract is for the provision of participant recruitment services to support the Customer Lab. The appointed supplier will be responsible for recruiting individuals to take part in qualitive research and insight sessions conducted by HMRC's internal research team. Sessions are expected to involve small-to-medium sample sizes, typ…

Published
11 Jul 2025
Status
complete
CPV
73110000 — Research services
Tender period
— – 30 May 2025
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Awards

Other notices in this procurement

This is the only notice on record.

FAQs about this notice

What type of notice is this?

This is a award notice published via Contracts Finder on 11 Jul 2025.

Which procurement does this notice belong to?

It is part of "Customer Lab Research Recruitment Contract", published by H M Revenue & Customs.

Has this notice resulted in an award?

1 award is recorded on this notice, including to People for Research.

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