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Customer Insights Tracker

Part of Customer Insights Tracker.

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The Rail Delivery Group (RDG) is seeking to procure a supplier to deliver three ongoing customer insight tracker surveys: the General Public Tracker, the Rail Demand Tracker, and the Customer Information Survey (InfoTracker). These trackers are essential for understanding public and customer perceptions of the rail industry, demand trends, and satisfaction with information provision, particularly during disruption. The appointed supplier will design and deliver robust, representative quarterly surveys, manage all fieldwork and data processing, and provide insightful analysis and regular repor…

Published
18 Jul 2025
Status
active
CPV
Tender period
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FAQs about this notice

What type of notice is this?

This is a tender notice published via Find a Tender on 18 Jul 2025.

Which procurement does this notice belong to?

It is part of "Customer Insights Tracker", published by Rail Settlement Plan Limited.

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