Award notice · Contracts Finder
Customer Immersion Programme (2025 - 28)
Part of Customer Immersion Programme (2025 - 28).
The Customer Immersion Programme within CPD has responsibility for planning and driving forward customer understanding. Immersion being seen as integral to the HMRC design process. CPD SLT are championing all teams to utilise the insight immersion can bring. We aim to build on the expansion of the immersion programme a senior levels including DDS and DGS. Customer Immersion has been identified as an essential part of the initial approach to building capability, empathy and understanding in our staff.
- Procurement
- Customer Immersion Programme (2025 - 28)
- Published
- 24 Nov 2025
- Status
- complete
- CPV
- 73110000 — Research services
- Tender period
- — – 27 Nov 2025
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award notice published via Contracts Finder on 24 Nov 2025.
Which procurement does this notice belong to?
It is part of "Customer Immersion Programme (2025 - 28)", published by H M Revenue & Customs.
Has this notice resulted in an award?
1 award is recorded on this notice, including to Discovery Research Limited.
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