Award notice · Contracts Finder

Customer Engagement Centre Modification Notice

Part of Customer Engagement Centre Modification Notice.

Contracts Finder

Continuation of the contract through utilisation of the provisioned optional contract extension. This is a contract modification notice of the original contract https://www.contractsfinder.service.gov.uk/Notice/e138d78b-adbe-425d-bebf-43c75eaddfe4 Original contract description: The Department for Education (DfE) acting through the Education and Skills Funding Agency (ESFA) has awarded a single supplier contract to deliver the Customer Engagement Centre Service (CEC). The service shall provide a digital-first, Omni-Channel model designed around User needs, delivered through a responsive,…

Published
6 Jan 2026
Status
complete
CPV
64213000 — Shared-business telephone network services
Tender period
— – 19 Dec 2025
View the original notice

Awards

Other notices in this procurement

This is the only notice on record.

FAQs about this notice

What type of notice is this?

This is a award notice published via Contracts Finder on 6 Jan 2026.

Which procurement does this notice belong to?

It is part of "Customer Engagement Centre Modification Notice", published by Department for Education.

Has this notice resulted in an award?

1 award is recorded on this notice, including to Arvato Ltd.

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