Award notice · Contracts Finder
Customer Engagement Centre
Part of Customer Engagement Centre.
The Department for Education (DfE) acting through the Education and Skills Funding Agency (ESFA) has awarded a single supplier contract to deliver the Customer Engagement Centre Service (CEC). The service shall provide a digital-first, Omni-Channel model designed around User needs, delivered through a responsive, agile and flexible CEC Supplier. The service shall provide consolidated customer interactions, develop a common approach to customer experience and streamline delivery making best use of modern technologies while capitalising on development within the industry. The service provi…
- Procurement
- Customer Engagement Centre
- Published
- 11 Mar 2021
- Status
- complete
- CPV
- 79416000 — Public relations services
- Tender period
- — – 9 Oct 2020
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award notice published via Contracts Finder on 11 Mar 2021.
Which procurement does this notice belong to?
It is part of "Customer Engagement Centre", published by Department For Education.
Has this notice resulted in an award?
1 award is recorded on this notice, including to Arvato Ltd.
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