Award notice · Contracts Finder
Customer Contact Centre Cloud Platform
Part of Customer Contact Centre Cloud Platform.
This contract is for the Council's Customer Contact Centre Cloud Platform (Genesys CX3) It is being awarded following a further competition under Crown Commercial Services Framework RM6116 Network Services 3 - Lot 4c, Contact Centre Services. The contract will be for an initial period of 3 years with the option to extend for a period of 2 further years.
- Procurement
- Customer Contact Centre Cloud Platform
- Published
- 22 Jan 2025
- Status
- complete
- CPV
- 48000000 — Software package and information systems
- Tender period
- — – 12 Sept 2024
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award notice published via Contracts Finder on 22 Jan 2025.
Which procurement does this notice belong to?
It is part of "Customer Contact Centre Cloud Platform", published by London Borough of Enfield.
Has this notice resulted in an award?
1 award is recorded on this notice, including to Kerv Experience Limited.
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