Planning notice · Contracts Finder

Customer Contact and Operations

Part of Customer Contact and Operations.

Contracts Finder

This procurement will consist of two packages. The Customer Contact and Operations package will procure a strategic supplier of managed services to support, deliver and integrate contact centre services, including the provision of Assisted Digital capabilities, supporting customers through digital self-service and customer journeys to perform on their behalf when needed to support vulnerable and digitally excluded customers. The Core Banking, Payment and Reporting package will will procure a strategic supplier of managed services to deliver and integrate core banking services and syst…

Buyer
NS&I
Published
21 Dec 2021
Status
planning
CPV
66110000 — Banking services
Tender period
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Other notices in this procurement

This is the only notice on record.

FAQs about this notice

What type of notice is this?

This is a planning notice published via Contracts Finder on 21 Dec 2021.

Which procurement does this notice belong to?

It is part of "Customer Contact and Operations", published by NS&I.

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