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Contact Centre Software Solution

Part of Contact Centre Software Solution.

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BCP Council are actively progressing on a unified Cloud Voice journey, with Microsoft Teams recently selected as the modern platform of choice. The migration of voice/telephony services to Teams Cloud Voice is soon to be completed by the BCP Council’s Unified Comms (UC) Team, with a focus to date on delivering core business functionality to its connected workforce. A concluding part of BCP’s UC transformation is a migration away from the existing on-premises Contact Centre platform, with Anywhere365’s ‘Dialogue Cloud’. The migration has been requested to take place across two phases, deliveri…

Published
26 Jan 2021
Status
complete
CPV
48500000 — Communication and multimedia software package
Tender period
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Awards

Other notices in this procurement

This is the only notice on record.

FAQs about this notice

What type of notice is this?

This is a award,contract published via Find a Tender on 26 Jan 2021.

Which procurement does this notice belong to?

It is part of "Contact Centre Software Solution", published by Bournemouth Christchurch and Poole Council.

Has this notice resulted in an award?

1 award is recorded on this notice, including to Transparity Solutions Ltd.

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