Award notice · Contracts Finder

Contact Centre Services

Part of Contact Centre Services.

Contracts Finder

The provision of Customer Services via telephony and potentially other communication channels, in addition they may provide the following: •management of customer contact through social media channels, secure messaging and chatbots •ad-hoc administration work to support account processing •additional blended work to support contact and repayments processing •outbound calling •web chat

Published
11 Mar 2021
Status
complete
CPV
79342300 — Customer services
Tender period
— – 4 Mar 2021
View the original notice

Awards

Other notices in this procurement

This is the only notice on record.

FAQs about this notice

What type of notice is this?

This is a award notice published via Contracts Finder on 11 Mar 2021.

Which procurement does this notice belong to?

It is part of "Contact Centre Services", published by Student Loans Company Limited.

Has this notice resulted in an award?

1 award is recorded on this notice, including to Teleperformance Limited.

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