Award notice · Contracts Finder
Contact Centre Services
Part of Contact Centre Services.
This contract will provide an IP Contact Centre platform that supports multi-media, multi-channel and multi-skilled citizen/ user/ customer interaction with a current call centre capability for around 25,000 agents and the potential for this to rise to 40,000 or more over the lifetime of the contract.
- Procurement
- Contact Centre Services
- Published
- 18 Nov 2016
- Status
- complete
- CPV
- 72700000 — Computer network services
- Tender period
- — – 6 Feb 2015
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award notice published via Contracts Finder on 18 Nov 2016.
Which procurement does this notice belong to?
It is part of "Contact Centre Services", published by DEPARTMENT FOR WORK AND PENSIONS.
Has this notice resulted in an award?
1 award is recorded on this notice, including to British Telecommunications.
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