Award notice · Contracts Finder
Concessions Contact Handling Services
Part of Concessions Contact Handling Services.
Contracts Finder
Awarded contract for the provision of Contact Handling Services, including a proportion of both telephony and written correspondence, for Transport for London's Concessionary Travel scheme. Value includes available options beyond the initial expiry date.
- Procurement
- Concessions Contact Handling Services
- Buyer
- Transport for London
- Published
- 4 Mar 2026
- Status
- complete
- CPV
- 79512000 — Call centre
- Tender period
- — – 21 Nov 2025
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award notice published via Contracts Finder on 4 Mar 2026.
Which procurement does this notice belong to?
It is part of "Concessions Contact Handling Services", published by Transport for London.
Has this notice resulted in an award?
1 award is recorded on this notice, including to Journeycall Limited.
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