Award notice · Contracts Finder

Complaints Handling Satisfaction Survey

Part of Complaints Handling Satisfaction Survey.

Contracts Finder

The overall aim of the passenger complaints satisfaction survey is to gain insight into passengers' experiences with the complaints handling procedures of TOCs including compliance with key aspects of the ORR Complaints Code of Practice.

Published
13 Mar 2025
Status
complete
CPV
79311000 — Survey services
Tender period
— – 21 Feb 2025
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FAQs about this notice

What type of notice is this?

This is a award notice published via Contracts Finder on 13 Mar 2025.

Which procurement does this notice belong to?

It is part of "Complaints Handling Satisfaction Survey", published by OFFICE OF RAIL AND ROAD.

Has this notice resulted in an award?

1 award is recorded on this notice, including to M E L Research.

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