Planning notice · Contracts Finder

2023_Global - Think Customer

Part of 2023_Global - Think Customer.

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The British Council recognises the changes in customer behaviours and expectations which have accelerated further during the pandemic, with many customers now expecting more digital services, self-service options and hybrid learning incorporating online and classroom-based learning. Whilst the British Council was able to respond quickly by launching new digital learning services, there remain gaps in the overall customer journey. The British Council is looking for suppliers to support a customer experience transformation programme which will define our customer experience vision, and foste…

Published
1 Feb 2023
Status
planned
CPV
72000000 — IT services: consulting, software development, Internet and support
Tender period
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FAQs about this notice

What type of notice is this?

This is a planning notice published via Contracts Finder on 1 Feb 2023.

Which procurement does this notice belong to?

It is part of "2023_Global - Think Customer", published by BRITISH COUNCIL(THE).

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