Award notice · Contracts Finder
006460 - Telephony Infrastructure and Software
Part of 006460 - Telephony Infrastructure and Software.
Newcastle City Council and Your Homes Newcastle (YHN) are looking to modernise its current provision of telephony within the Contact Centre and back office. The solution must be scalable and capable of handling approximately 2,000,000 inbound contact centre calls, 900,000 corporate calls outgoing calls and support 130 colleagues. The solution must be future proof and capable of supporting agile and mobile working. The Council require a on-premise enterprise solution. This procurement exercise is a call off agreement from the CCS Network Services Framework (RM 1045) Lot 5. Only organisations…
- Published
- 1 Aug 2019
- Status
- complete
- CPV
- 32412100 — Telecommunications network
- Tender period
- — – 9 Jul 2019
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award notice published via Contracts Finder on 1 Aug 2019.
Which procurement does this notice belong to?
It is part of "006460 - Telephony Infrastructure and Software", published by Newcastle City Council.
Has this notice resulted in an award?
1 award is recorded on this notice, including to 4Net Technologies Ltd.
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