Contracts Finder · Planning
Workforce Management
A public procurement published by H M Revenue & Customs via Contracts Finder.
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- Award value
- —
- Tender value
- 0
- Suppliers
- 0
- Awards
- 1
- Notices
- Planning
- Stage
Overview
This to alert interested parties that HM Revenue and Customs (HMRC) is considering procurement options to meet its needs of a leading edge/best in class workforce management service. This includes, but is not exclusive to: planning, forecasting and scheduling work, operating in real time/intraday, and supporting the allocation of employees whilst driving high levels of employee engagement. In addition, its purpose is to initiate an electronic market engagement exercise. HMRC is one of the largest customer service organisations in Government, with 50000+ staff receiving 10s of millions of web interactions, web chat, telephony interactions and post (scanned and paper). We aim to deliver a…
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Planning
- Status
- planning
- CPV classification
- 48451000 — Enterprise resource planning software package
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 3 Jul 2019
- Last updated
- 3 Jul 2019
Notice timeline
Every published notice in this procurement's lifecycle.
Frameworks & programmes
More from H M Revenue & Customs
FAQs about this procurement
Who is the buyer for "Workforce Management"?
Workforce Management is a UK public-sector procurement published by H M Revenue & Customs via Contracts Finder.
Has "Workforce Management" been awarded?
No award has been recorded yet. The current lifecycle stage is "Planning".
When was "Workforce Management" published?
It was first published on 3 Jul 2019 and last updated on 3 Jul 2019, across 1 notice.
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