Contracts Finder · Award
Understanding the Customer 2026 -2029
A public procurement published by National Highways Limited via Contracts Finder.
- £990k
- Award value
- £990k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
This programme offers National Highways the capability of a relatively quick turnaround research, designed to support and inform tactical customer related operational or policy related decision making. The research undertaken within the UtC programme provides understanding, context, rationale, and recommendations to improve customer service delivery, in alignment to our Customer Service Strategy, KPIs, PIs and Commitments.
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 73110000 — Research services
- Currency
- GBP
- Total award value
- £990,000
- Tender value
- £990,000
- First published
- 23 Apr 2026
- Last updated
- 23 Apr 2026
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Ipsos Mori UK Limited | 01640855 | 22 Apr 2026 | active | £990k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from National Highways Limited
FAQs about this procurement
Who is the buyer for "Understanding the Customer 2026 -2029"?
Understanding the Customer 2026 -2029 is a UK public-sector procurement published by National Highways Limited via Contracts Finder.
Has "Understanding the Customer 2026 -2029" been awarded?
Yes — 1 award is recorded, with a reported total value of £990,000. The current lifecycle stage is "Award".
Which suppliers are involved in "Understanding the Customer 2026 -2029"?
1 supplier is linked: Ipsos Mori UK Limited.
What is "Understanding the Customer 2026 -2029" worth?
The reported award value is £990,000.
When was "Understanding the Customer 2026 -2029" published?
It was first published on 23 Apr 2026 and last updated on 23 Apr 2026, across 1 notice.
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