Contracts Finder · Award

Understanding the Customer

A public procurement published by National Highways via Contracts Finder.

Contracts FinderAward
£532.7k
Award value
£532.7k
Tender value
1
Suppliers
1
Awards
1
Notices
Award
Stage

Overview

National Highways had a requirement for a suitable replacement or alternative for its Customer Panel contract. The new contract should provide access to a range of ad hoc research approaches, generating robust evidence to help understand what our customers say, think or do in relation to NH policies, practices, services and communications

Key details

Source
Contracts Finder
Lifecycle stage
Award
Status
complete
CPV classification
73210000 — Research consultancy services
Currency
GBP
Total award value
£532,700
Tender value
£532,700
First published
22 Mar 2023
Last updated
22 Mar 2023
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
IPSOS Limited7 Mar 2023active£532.7k

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award noticeUnderstanding the Customer

All suppliers

Frameworks & programmes

More from National Highways

FAQs about this procurement

Who is the buyer for "Understanding the Customer"?

Understanding the Customer is a UK public-sector procurement published by National Highways via Contracts Finder.

Has "Understanding the Customer" been awarded?

Yes — 1 award is recorded, with a reported total value of £532,700. The current lifecycle stage is "Award".

Which suppliers are involved in "Understanding the Customer"?

1 supplier is linked: IPSOS Limited.

What is "Understanding the Customer" worth?

The reported award value is £532,700.

When was "Understanding the Customer" published?

It was first published on 22 Mar 2023 and last updated on 22 Mar 2023, across 1 notice.

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