Find a Tender · Contract

TSM and Customer Feedback Surveying Services

A public procurement published by Connexus Homes Limited via Find a Tender.

Find a TenderContract
Award value
Tender value
1
Suppliers
1
Awards
2
Notices
Contract
Stage

Overview

Connexus requires a qualified provider to design, deliver, and report on Tenant Satisfaction Measure (TSM) perception surveys in full compliance with the Regulator of Social Housing’s guidelines. Other satisfaction surveys will also be required such as new tenant surveys (up to 500 p.a.) and other service area feedback surveys, such as ASB, new kitchen/bathroom installations, and/or others as required. These are not expected to exceed 1,000 combined surveys p.a. (excluding TSMs). For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Craven-Arms:-Survey-services./P56N679C39 To respond to this opportunity, pleas…

Key details

Source
Find a Tender
Lifecycle stage
Contract
Status
active
CPV classification
Currency
GBP
Total award value
Tender value
First published
15 Dec 2025
Last updated
3 Mar 2026
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
Acuity Research and Practice Limited03503391active

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Tender noticeTSM and Customer Feedback Surveying Services
  2. Award,contractTSM and Customer Feedback Surveying Services

All suppliers

Frameworks & programmes

More from Connexus Homes Limited

FAQs about this procurement

Who is the buyer for "TSM and Customer Feedback Surveying Services"?

TSM and Customer Feedback Surveying Services is a UK public-sector procurement published by Connexus Homes Limited via Find a Tender.

Has "TSM and Customer Feedback Surveying Services" been awarded?

Yes — 1 award is recorded. The current lifecycle stage is "Contract".

Which suppliers are involved in "TSM and Customer Feedback Surveying Services"?

1 supplier is linked: Acuity Research and Practice Limited.

When was "TSM and Customer Feedback Surveying Services" published?

It was first published on 15 Dec 2025 and last updated on 3 Mar 2026, across 2 notices.

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