Find a Tender · Contract
Tenant Satisfaction Survey
A public procurement published by South Tyneside Borough Council via Find a Tender.
- £46.8k
- Award value
- £48k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 3
- Notices
- Contract
- Stage
Overview
South Tyneside Council wishes to carry out a tenant satisfaction measures (TSM) survey to understand the views of our customers. The council currently has 16,000 tenancies. We would like the successful provider to use the government's set TSMs questions as the basis for carrying out a tenant satisfaction survey with a representative sample of the council's tenants. The survey may need to be reviewed and amended should the content of the TSMs change during the period but must include:- • Separate covering letter • All required TSM questions • Two additional open text questions • Six demographic questions (9 options max per question, previously one A4 side)
Key details
- Source
- Find a Tender
- Lifecycle stage
- Contract
- Status
- active
- CPV classification
- —
- Currency
- GBP
- Total award value
- £46,785
- Tender value
- £48,000
- First published
- 17 Nov 2025
- Last updated
- 14 Jan 2026
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| ARP RESEARCH LTD | 07342249 | 18 Dec 2025 | active | £46.8k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from South Tyneside Borough Council
FAQs about this procurement
Who is the buyer for "Tenant Satisfaction Survey"?
Tenant Satisfaction Survey is a UK public-sector procurement published by South Tyneside Borough Council via Find a Tender.
Has "Tenant Satisfaction Survey" been awarded?
Yes — 1 award is recorded, with a reported total value of £46,785. The current lifecycle stage is "Contract".
Which suppliers are involved in "Tenant Satisfaction Survey"?
1 supplier is linked: ARP RESEARCH LTD.
What is "Tenant Satisfaction Survey" worth?
The reported award value is £46,785.
When was "Tenant Satisfaction Survey" published?
It was first published on 17 Nov 2025 and last updated on 14 Jan 2026, across 3 notices.
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