Telephony system replacement

Phoenix Community Housing is a not-for-profit resident-led housing association based in south London. We own and manage more than 7,600 homes in the Lewisham wards of Bellingham, Catford South,?Downham and Grove Park. We?are committed to providing homes and services that meet residents needs and are exploring cost effective solutions to provide sustainable homes. Phoenix' current telephone system has been in place for over ten years.? Initially it was at the leading edge of technology in its area, but over time technology and the organisation's requirements have moved on.? The current system is based on ISDN circuits - a hardwired solution between the local exchange and Phoenix' Head Offic…