Contracts Finder · Award

Social Media CRM Tool

A public procurement published by Care Quality Commission via Contracts Finder.

Contracts FinderAward
£159k
Award value
£95.4k
Tender value
1
Suppliers
2
Awards
2
Notices
Award
Stage

Overview

Call of contract for Social Media Monitoring Tool - off-the-shelf" tool that can provide both social media CRM and engagement monitoring to enable us to effectively handle large volumes of queries received through our corporate social media accounts, and to track and evaluate the success of our proactive engagement activities on social media. This procurement was undertaken via Crown Commercial G Cloud 13 RM1557.13 - Lot 2 Cloud Services The contract is awarded for 24 months with no option to extend Total awarded value is the maximum of all charges. Contract reference: CQC EP&S 033

Key details

Source
Contracts Finder
Lifecycle stage
Award
Status
complete
CPV classification
72000000 — IT services: consulting, software development, Internet and support
Currency
GBP
Total award value
£159,000
Tender value
£95,400
First published
4 Apr 2023
Last updated
25 Feb 2025
View the original notice

Awards

2 awards recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
Orlo1671537230 Mar 2023active£95.4k
Orlo1671537230 Mar 2023active£63.6k

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award noticeSocial Media CRM Tool
  2. Award noticeSocial Media CRM Tool

All suppliers

Frameworks & programmes

More from Care Quality Commission

FAQs about this procurement

Who is the buyer for "Social Media CRM Tool"?

Social Media CRM Tool is a UK public-sector procurement published by Care Quality Commission via Contracts Finder.

Has "Social Media CRM Tool" been awarded?

Yes — 2 awards are recorded, with a reported total value of £159,000. The current lifecycle stage is "Award".

Which suppliers are involved in "Social Media CRM Tool"?

1 supplier is linked: Orlo.

What is "Social Media CRM Tool" worth?

The reported award value is £159,000.

When was "Social Media CRM Tool" published?

It was first published on 4 Apr 2023 and last updated on 25 Feb 2025, across 2 notices.

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