Public Contracts Scotland · Contract

ServiceNow Platform

A public procurement published by Dundee City Council via Public Contracts Scotland.

Public Contracts ScotlandContract
Award value
Tender value
1
Suppliers
1
Awards
1
Notices
Contract
Stage

Overview

ServiceNow has been in NSS since 2017, this is the renewal of an existing contract to provide business continuity whilst the NSS Transformation Programme procures a strategic ITSOM capability and migrates / decommissions existing capabilities. Software licences for NSS ServiceNow instance, covering IT Service Management (Incident, Change Request, Problem Management), IT Business Management (Demand, Project Portfolio Management, Agile Development, Resource Management), Custom App licences, Integration Hub (Integration to O365 and other services within NSS), Database encryption & Discovery.

Key details

Source
Public Contracts Scotland
Lifecycle stage
Contract
Status
complete
CPV classification
72000000
Currency
GBP
Total award value
Tender value
First published
14 Jan 2026
Last updated
14 Jan 2026
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
Zentiva16421392

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award,contractServiceNow Platform

All suppliers

Frameworks & programmes

More from Dundee City Council

FAQs about this procurement

Who is the buyer for "ServiceNow Platform"?

ServiceNow Platform is a UK public-sector procurement published by Dundee City Council via Public Contracts Scotland.

Has "ServiceNow Platform" been awarded?

Yes — 1 award is recorded. The current lifecycle stage is "Contract".

Which suppliers are involved in "ServiceNow Platform"?

1 supplier is linked: Zentiva.

When was "ServiceNow Platform" published?

It was first published on 14 Jan 2026 and last updated on 14 Jan 2026, across 1 notice.

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