Find a Tender · Contract
Service Desk Telephone Support - Shared Technology Services
A public procurement published by London Borough of Brent via Find a Tender.
- —
- Award value
- —
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Contract
- Stage
Overview
On behalf of Shared Technology Services, London Borough of Brent is seeking tenders via an Open procedure for Service Desk Telephone Support on 24 x 7 x 365 basis. It is mandatory for Shared Technology Services to have service desk telephone support on 24 x 7 x 365 basis. The anticipated delivery date will be 1st April 2025. The proposed contract term is 1 year, + 1 year extension. The requirement is to provide a first-line telephone support service for the three council partners (London Borough of Brent, London Borough of Lewisham and London Borough of Southwark) and the LGA to run alongside the STS onsite, UAT and central service desk teams. Shared Technology Services (STS) provides IT in…
Key details
- Source
- Find a Tender
- Lifecycle stage
- Contract
- Status
- complete
- CPV classification
- 72000000 — IT services: consulting, software development, Internet and support
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 14 Mar 2025
- Last updated
- 14 Mar 2025
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Node4 Ltd | — | — | active | — |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from London Borough of Brent
FAQs about this procurement
Who is the buyer for "Service Desk Telephone Support - Shared Technology Services"?
Service Desk Telephone Support - Shared Technology Services is a UK public-sector procurement published by London Borough of Brent via Find a Tender.
Has "Service Desk Telephone Support - Shared Technology Services" been awarded?
Yes — 1 award is recorded. The current lifecycle stage is "Contract".
Which suppliers are involved in "Service Desk Telephone Support - Shared Technology Services"?
1 supplier is linked: Node4 Ltd.
When was "Service Desk Telephone Support - Shared Technology Services" published?
It was first published on 14 Mar 2025 and last updated on 14 Mar 2025, across 1 notice.
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