Contracts Finder · Award
Service Desk Software - Knowledge & Library Services
A public procurement published by NHS England via Contracts Finder.
- £64k
- Award value
- £32k
- Tender value
- 1
- Suppliers
- 2
- Awards
- 2
- Notices
- Award
- Stage
Overview
Re-procurement of a service desk platform with knowledge management and change management capabilities to support the National Knowledge and Library Services team.
Key details
- Buyer
- NHS England
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 48000000 — Software package and information systems
- Currency
- GBP
- Total award value
- £64,000
- Tender value
- £32,000
- First published
- 27 Mar 2025
- Last updated
- 3 Apr 2025
Awards
2 awards recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Freshworks Inc. | — | 26 Mar 2025 | active | £32k |
| Freshworks Inc. | — | 26 Mar 2025 | active | £32k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
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FAQs about this procurement
Who is the buyer for "Service Desk Software - Knowledge & Library Services"?
Service Desk Software - Knowledge & Library Services is a UK public-sector procurement published by NHS England via Contracts Finder.
Has "Service Desk Software - Knowledge & Library Services" been awarded?
Yes — 2 awards are recorded, with a reported total value of £64,000. The current lifecycle stage is "Award".
Which suppliers are involved in "Service Desk Software - Knowledge & Library Services"?
1 supplier is linked: Freshworks Inc..
What is "Service Desk Software - Knowledge & Library Services" worth?
The reported award value is £64,000.
When was "Service Desk Software - Knowledge & Library Services" published?
It was first published on 27 Mar 2025 and last updated on 3 Apr 2025, across 2 notices.
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