Security Operations Centre (SOC)

The Financial Ombudsman Service intends to place a contract for the provision of a managed Security Operations Centre (SOC) service to provide the following: 1) Provision of a modern and fit-for-purpose SOC capability operating 24 hours a day, 7 days a week, 365 days a year (working in concert with the Financial Ombudsman Service's cyber security team); 2) Undertake standard security operations functions including: a. Performing triage of security incidents, core security incident response, and escalation activities (we refer to these as level 1 and 2 activities); b. Tuning/configuration of the Security Information & Event Management (SIEM) solution and associated Security O…