Contracts Finder · Planning
RFI - Customer Video Triage Technology
A public procurement published by CHP via Contracts Finder.
- —
- Award value
- —
- Tender value
- 0
- Suppliers
- 0
- Awards
- 1
- Notices
- Planning
- Stage
Overview
CHP are seeking information on the potential of customer video triage technology in our customer service department. The purpose of this Request for Information (RFI) exercise is to: • assess the capabilities within current markets to deliver a potential solution • allow CHP to assess supplier responses to help us to refine the specification and requirements of any potential future procurement process • enable CHP to develop its knowledge understanding of the market This exercise is a RFI as part of a market consultation, it does not constitute a formal procurement process or Invitation to Tender. Additional information: Please submit RFIs via the ProContract e-tendering porta…
Key details
- Buyer
- CHP
- Source
- Contracts Finder
- Lifecycle stage
- Planning
- Status
- planning
- CPV classification
- 48500000 — Communication and multimedia software package
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 30 Jan 2025
- Last updated
- 30 Jan 2025
Notice timeline
Every published notice in this procurement's lifecycle.
Frameworks & programmes
More from CHP
FAQs about this procurement
Who is the buyer for "RFI - Customer Video Triage Technology"?
RFI - Customer Video Triage Technology is a UK public-sector procurement published by CHP via Contracts Finder.
Has "RFI - Customer Video Triage Technology" been awarded?
No award has been recorded yet. The current lifecycle stage is "Planning".
When was "RFI - Customer Video Triage Technology" published?
It was first published on 30 Jan 2025 and last updated on 30 Jan 2025, across 1 notice.
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