Contracts Finder · Award
Quantitative Research Services specialising in Customer Satisfaction/Experience Surveying and Insight
A public procurement published by National Savings & Investments via Contracts Finder.
- £250k
- Award value
- £250k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 2
- Notices
- Award
- Stage
Overview
The purpose of this invitation to tender is to establish an agreement with a service provider for the provision of quantitative research services where NS&I require an external agency to support. This includes running NS&I's strategic level customer satisfaction survey and providing customer experience advice based on wider insight and expertise. Please note this contract does not include omnibus services as these are already covered by another contract or NS&I's tactical customer satisfaction surveying or transactional surveying that is conducted by Atos. Each year NS&I potentially carries out a small number of ad-hoc quantitative research projects. Currently we do not have a contract in…
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- active
- CPV classification
- 79310000 — Market research services
- Currency
- GBP
- Total award value
- £250,000
- Tender value
- £250,000
- First published
- 4 Jul 2017
- Last updated
- 8 Sept 2017
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Discovery Research Ltd | 03068609 | 16 Aug 2017 | active | £250k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from National Savings & Investments
FAQs about this procurement
Who is the buyer for "Quantitative Research Services specialising in Customer Satisfaction/Experience Surveying and Insight"?
Quantitative Research Services specialising in Customer Satisfaction/Experience Surveying and Insight is a UK public-sector procurement published by National Savings & Investments via Contracts Finder.
Has "Quantitative Research Services specialising in Customer Satisfaction/Experience Surveying and Insight" been awarded?
Yes — 1 award is recorded, with a reported total value of £250,000. The current lifecycle stage is "Award".
Which suppliers are involved in "Quantitative Research Services specialising in Customer Satisfaction/Experience Surveying and Insight"?
1 supplier is linked: Discovery Research Ltd.
What is "Quantitative Research Services specialising in Customer Satisfaction/Experience Surveying and Insight" worth?
The reported award value is £250,000.
When was "Quantitative Research Services specialising in Customer Satisfaction/Experience Surveying and Insight" published?
It was first published on 4 Jul 2017 and last updated on 8 Sept 2017, across 2 notices.
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