Contracts Finder · Award

Problem Debt Customer Engagement

A public procurement published by Folkestone and Hythe District Council via Contracts Finder.

Contracts FinderAward
£40k
Award value
£40k
Tender value
1
Suppliers
1
Awards
1
Notices
Award
Stage

Overview

ReachOut takes a holistic approach to supporting residents, helping them to resolve all their bills, guiding residents to support for their physical, mental and financial wellbeing. Calling residents over a two week contact strategy, ReachOut promote the support available directly from FHDC, increasing engagement with the council and the uptake of support. This also aims to drive down Council debt and prevent vulnerable households being passed through to enforcement.

Key details

Source
Contracts Finder
Lifecycle stage
Award
Status
complete
CPV classification
79940000 — Collection agency services
Currency
GBP
Total award value
£40,000
Tender value
£40,000
First published
20 May 2025
Last updated
20 May 2025
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
SIGMA CONNECTED LTD0122115730 Jul 2024active£40k

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award noticeProblem Debt Customer Engagement

All suppliers

Frameworks & programmes

More from Folkestone and Hythe District Council

FAQs about this procurement

Who is the buyer for "Problem Debt Customer Engagement"?

Problem Debt Customer Engagement is a UK public-sector procurement published by Folkestone and Hythe District Council via Contracts Finder.

Has "Problem Debt Customer Engagement" been awarded?

Yes — 1 award is recorded, with a reported total value of £40,000. The current lifecycle stage is "Award".

Which suppliers are involved in "Problem Debt Customer Engagement"?

1 supplier is linked: SIGMA CONNECTED LTD.

What is "Problem Debt Customer Engagement" worth?

The reported award value is £40,000.

When was "Problem Debt Customer Engagement" published?

It was first published on 20 May 2025 and last updated on 20 May 2025, across 1 notice.

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