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Find a Tender · Contract

Outsourced Services

A public procurement published by Government Commercial Agency via Find a Tender.

Find a TenderContract
£5bn
Award value
£5bn
Tender value
27
Suppliers
34
Awards
5
Notices
Contract
Stage

Overview

This framework is for the provision of a range of outsourced business services including contact centres, process administration, HR, Payroll, Procurement and Financial Administration.

Key details

Buyer
Government Commercial Agency
Source
Find a Tender
Lifecycle stage
Contract
Status
active
CPV classification
—
Currency
GBP
Total award value
£5,000,000,000
Tender value
£5,000,000,000
First published
14 Mar 2025
Last updated
2 Oct 2025
View the original notice

Awards

34 awards recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
ACCENTURE (UK) LIMITED0475730121 Sept 2025pending£2.5bn
Arvato Ltd0392330721 Sept 2025pending£2.5bn
CAPITA BUSINESS SERVICES LTD0229974721 Sept 2025pending£2.5bn
CLEARANSWER CALL CENTRES LIMITED0454938521 Sept 2025pending£2.5bn
CONCENTRIX TSC UK LTDSC14656421 Sept 2025pending£2.5bn
DDC OUTSOURCING SOLUTIONS LIMITED0215131921 Sept 2025pending£2.5bn
THE ENERGY SAVING TRUST LIMITED0262237421 Sept 2025pending£2.5bn
G4S0499220721 Sept 2025pending£2.5bn
HINDUJA GLOBAL SOLUTIONS UK LIMITED0301779921 Sept 2025pending£2.5bn
Huntswood CTC Ltd0396937921 Sept 2025pending£2.5bn
KONECTA UK LIMITED0282449421 Sept 2025pending£2.5bn
MAXIMUS UK SERVICES LIMITED0907234321 Sept 2025pending£2.5bn
NCO EUROPE LIMITED0312258121 Sept 2025pending£2.5bn
CHARLES NOVACROFT DIRECT LIMITED0360121421 Sept 2025pending£2.5bn
PricewaterhouseCoopers LLPOC30352521 Sept 2025pending£2.5bn
Reed in Partnership0085164521 Sept 2025pending£2.5bn
SERCO LIMITED0024224621 Sept 2025pending£2.5bn
SIGMA CONNECTED LTD0122115721 Sept 2025pending£2.5bn
FOUNDEVER GB LIMITED0345078621 Sept 2025pending£2.5bn
TATA CONSULTANCY SERVICES LIMITEDOE03191621 Sept 2025pending£2.5bn
TELEPERFORMANCE LIMITED0206028921 Sept 2025pending£2.5bn
ACCENTURE (UK) LIMITED0475730121 Sept 2025pending£2.5bn
Arvato Ltd0392330721 Sept 2025pending£2.5bn
CAPITA BUSINESS SERVICES LTD0229974721 Sept 2025pending£2.5bn
CENTRIC HR LIMITED1041257821 Sept 2025pending£2.5bn
CGI IT UK LIMITED0094796821 Sept 2025pending£2.5bn
Liberator UK Ltd—21 Sept 2025pending£2.5bn
NHS Shared Business Services Limited0528044621 Sept 2025pending£2.5bn
PricewaterhouseCoopers LLPOC30352521 Sept 2025pending£2.5bn
SERCO LIMITED0024224621 Sept 2025pending£2.5bn
SOPRA STERIA LIMITED0407797521 Sept 2025pending£2.5bn
TATA CONSULTANCY SERVICES LIMITEDOE03191621 Sept 2025pending£2.5bn
TELEPERFORMANCE LIMITED0206028921 Sept 2025pending£2.5bn
Wipro IT Services UK SocietasSE00013421 Sept 2025pending£2.5bn

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Tender noticeOutsourced Services
  2. Tender updateOutsourced Services
  3. Tender updateOutsourced Services
  4. Award,contractOutsourced Services
  5. Award,contractOutsourced Services

All suppliers

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FAQs about this procurement

Who is the buyer for "Outsourced Services"?

Outsourced Services is a UK public-sector procurement published by Government Commercial Agency via Find a Tender.

Has "Outsourced Services" been awarded?

Yes — 34 awards are recorded, with a reported total value of £5,000,000,000. The current lifecycle stage is "Contract".

Which suppliers are involved in "Outsourced Services"?

27 suppliers are linked: ACCENTURE (UK) LIMITED, Arvato Ltd, CAPITA BUSINESS SERVICES LTD, CLEARANSWER CALL CENTRES LIMITED, CONCENTRIX TSC UK LTD, DDC OUTSOURCING SOLUTIONS LIMITED, THE ENERGY SAVING TRUST LIMITED, G4S.

What is "Outsourced Services" worth?

The reported award value is £5,000,000,000.

When was "Outsourced Services" published?

It was first published on 14 Mar 2025 and last updated on 2 Oct 2025, across 5 notices.

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