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Contracts Finder · Award

Omnichannel Contact Centre Solution for BCP Council

A public procurement published by Bournemouth Christchurch and Poole Council via Contracts Finder.

Contracts FinderAward
£813k
Award value
£724k
Tender value
1
Suppliers
1
Awards
1
Notices
Award
Stage

Overview

Cloud based software as a service solution (CCaaS) providing essential technology to manage voice call queues.

Key details

Buyer
Bournemouth Christchurch and Poole Council
Source
Contracts Finder
Lifecycle stage
Award
Status
complete
CPV classification
48000000 — Software package and information systems
Currency
GBP
Total award value
£813,018
Tender value
£724,000
First published
17 Jan 2025
Last updated
17 Jan 2025
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
Puzzel Limited0412496728 Sept 2023active£813k

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award noticeOmnichannel Contact Centre Solution for BCP Council

All suppliers

Frameworks & programmes

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FAQs about this procurement

Who is the buyer for "Omnichannel Contact Centre Solution for BCP Council"?

Omnichannel Contact Centre Solution for BCP Council is a UK public-sector procurement published by Bournemouth Christchurch and Poole Council via Contracts Finder.

Has "Omnichannel Contact Centre Solution for BCP Council" been awarded?

Yes — 1 award is recorded, with a reported total value of £813,018. The current lifecycle stage is "Award".

Which suppliers are involved in "Omnichannel Contact Centre Solution for BCP Council"?

1 supplier is linked: Puzzel Limited.

What is "Omnichannel Contact Centre Solution for BCP Council" worth?

The reported award value is £813,018.

When was "Omnichannel Contact Centre Solution for BCP Council" published?

It was first published on 17 Jan 2025 and last updated on 17 Jan 2025, across 1 notice.

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