MMO Line Management Skills Training

To ensure that all people managers have the correct skills to achieve the business objectives by proactively managing the team performance. In addition to have the skills and confidence to deal with reactive performance and conduct issues. This will ensure the MMO has a future proof talent pipeline. To also ensure on an on-going basis that newly appointed managers have the skills and tools to be able to undertake their role. Background Some managers have been promoted based on technical ability, but have been given little or no relevant training in managing people. This has led to some inefficiency, firstly when dealing with difficult staff and tackling performance issues, secondly…