Contracts Finder · Award
Low Code Customer Experience Platform (Cloud Based)
A public procurement published by City of Doncaster Council via Contracts Finder.
- £2.5m
- Award value
- £2.5m
- Tender value
- 1
- Suppliers
- 1
- Awards
- 2
- Notices
- Award
- Stage
Overview
The City of Doncaster Council (the Council) has recently approved its new Customer Experience Strategy 2023 - 2026, this strategy seeks to further improve and modernise the experience of Doncaster residents when contacting the Council, including increased digital access. The Council has recently conducted a market assessment to gain an understanding of the current market and this engagement has helped to establish the following specification in order to ensure the Council's outcomes for the provision of its Customer Experience Management are supported and achieved over the life of this contract. Therefore, the Council invites bids to be submitted by suppliers who can supply the Council with…
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 72000000 — IT services: consulting, software development, Internet and support
- Currency
- GBP
- Total award value
- £2,500,000
- Tender value
- £2,500,000
- First published
- 20 Aug 2024
- Last updated
- 12 Sept 2024
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Netcall Technology Limited | 02831215 | 13 Aug 2024 | active | £2.5m |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from City of Doncaster Council
FAQs about this procurement
Who is the buyer for "Low Code Customer Experience Platform (Cloud Based)"?
Low Code Customer Experience Platform (Cloud Based) is a UK public-sector procurement published by City of Doncaster Council via Contracts Finder.
Has "Low Code Customer Experience Platform (Cloud Based)" been awarded?
Yes — 1 award is recorded, with a reported total value of £2,500,000. The current lifecycle stage is "Award".
Which suppliers are involved in "Low Code Customer Experience Platform (Cloud Based)"?
1 supplier is linked: Netcall Technology Limited.
What is "Low Code Customer Experience Platform (Cloud Based)" worth?
The reported award value is £2,500,000.
When was "Low Code Customer Experience Platform (Cloud Based)" published?
It was first published on 20 Aug 2024 and last updated on 12 Sept 2024, across 2 notices.
Track procurements like this one
Enable monitors the entire UK public-contract pipeline — get alerts on buyers, suppliers and frameworks that matter to you.
Get in touch with Enable