Contracts Finder · Award
ITEP0640 - ServiceNow Managed Support & Development Services
A public procurement published by National Highways via Contracts Finder.
- £2.9m
- Award value
- £2.9m
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
ITEP0640 - ServiceNow Managed Support & Development Services The contract has been awarded until 31/03/25. The Services to be provided by the Supplier includes the following: ServiceNow Managed Support and Development Services. Managed Support Service: 2nd and 3rd line support team to manage: -Core platform support - to resolve incidents and fulfil requests. -Platform governance - best practice guidance. -Demand management - idea and demand review, backlog management. -Minor enhancements - to in-scope applications and processes. -Platform management - platform performance, scheduling of patch and platform upgrades, testing, minor platform enhancements. -Platform optimisation - l…
Key details
- Buyer
- National Highways
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 48983000 — Development software package
- Currency
- GBP
- Total award value
- £2,929,242
- Tender value
- £2,929,242
- First published
- 29 Jan 2024
- Last updated
- 29 Jan 2024
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| UP3 Services Limited | 09967591 | 11 Dec 2023 | active | £2.9m |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
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FAQs about this procurement
Who is the buyer for "ITEP0640 - ServiceNow Managed Support & Development Services"?
ITEP0640 - ServiceNow Managed Support & Development Services is a UK public-sector procurement published by National Highways via Contracts Finder.
Has "ITEP0640 - ServiceNow Managed Support & Development Services" been awarded?
Yes — 1 award is recorded, with a reported total value of £2,929,242. The current lifecycle stage is "Award".
Which suppliers are involved in "ITEP0640 - ServiceNow Managed Support & Development Services"?
1 supplier is linked: UP3 Services Limited.
What is "ITEP0640 - ServiceNow Managed Support & Development Services" worth?
The reported award value is £2,929,242.
When was "ITEP0640 - ServiceNow Managed Support & Development Services" published?
It was first published on 29 Jan 2024 and last updated on 29 Jan 2024, across 1 notice.
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