Contracts Finder · Award
IT Service Management Tool
A public procurement published by Bournemouth Christchurch and Poole Council via Contracts Finder.
- £1.5m
- Award value
- £769.8k
- Tender value
- 1
- Suppliers
- 2
- Awards
- 2
- Notices
- Award
- Stage
Overview
A new IT Service Management Tool to replace the existing system. The new service management tool will have upgraded features, compatibility, integration and functionality. The scope of the contract is for a supplier cloud-hosted (SaaS) ITSM Solution with an asset management module to optimize IT service delivery. This contract may later be developed into an enterprise management solution to encompass other departments within the Council. Additional information: This contract was awarded following a Further Competition completed through the HealthTrust Europe ICT Solutions 2023 - Digital Technology Framework.
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 48000000 — Software package and information systems
- Currency
- GBP
- Total award value
- £1,539,520
- Tender value
- £769,760
- First published
- 14 Nov 2024
- Last updated
- 3 Feb 2025
Awards
2 awards recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Softcat plc | 02174990 | 14 Nov 2024 | active | £769.8k |
| Softcat plc | 02174990 | 14 Nov 2024 | active | £769.8k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Bournemouth Christchurch and Poole Council
FAQs about this procurement
Who is the buyer for "IT Service Management Tool"?
IT Service Management Tool is a UK public-sector procurement published by Bournemouth Christchurch and Poole Council via Contracts Finder.
Has "IT Service Management Tool" been awarded?
Yes — 2 awards are recorded, with a reported total value of £1,539,520. The current lifecycle stage is "Award".
Which suppliers are involved in "IT Service Management Tool"?
1 supplier is linked: Softcat plc.
What is "IT Service Management Tool" worth?
The reported award value is £1,539,520.
When was "IT Service Management Tool" published?
It was first published on 14 Nov 2024 and last updated on 3 Feb 2025, across 2 notices.
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