Find a Tender · Contract

IT Service Management Solution

A public procurement published by The Riverside Group Limited via Find a Tender.

Find a TenderContract
Award value
£375k
Tender value
1
Suppliers
1
Awards
2
Notices
Contract
Stage

Overview

The Riverside Group Limited (TRGL) requires an I.T. Service Management Solution (ITSM) to manage the end-to-end delivery of IT services and other departmental services to our customers. The ITSM needs to fully support processes and procedures, primarily defined by ITIL, such as Incident Management, Request Management, Problem Management, Change Enablement, Service Catalogue management and Service configuration management.

Key details

Source
Find a Tender
Lifecycle stage
Contract
Status
active
CPV classification
72253000 — Helpdesk and support services
Currency
GBP
Total award value
Tender value
£375,000
First published
4 Jan 2023
Last updated
21 Apr 2023
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
Alemba Limited06322945active

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Tender noticeIT Service Management Solution
  2. Award,contractIT Service Management Solution

All suppliers

Frameworks & programmes

FAQs about this procurement

Who is the buyer for "IT Service Management Solution"?

IT Service Management Solution is a UK public-sector procurement published by The Riverside Group Limited via Find a Tender.

Has "IT Service Management Solution" been awarded?

Yes — 1 award is recorded, with a reported total value of £375,000. The current lifecycle stage is "Contract".

Which suppliers are involved in "IT Service Management Solution"?

1 supplier is linked: Alemba Limited.

What is "IT Service Management Solution" worth?

The reported tender value is £375,000.

When was "IT Service Management Solution" published?

It was first published on 4 Jan 2023 and last updated on 21 Apr 2023, across 2 notices.

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