Find a Tender · Tender
IT Service Management
A public procurement published by Police, Fire and Crime Commissioner for Northamptonshire via Find a Tender.
- —
- Award value
- £600k
- Tender value
- 0
- Suppliers
- 0
- Awards
- 3
- Notices
- Tender
- Stage
Overview
Northamptonshire's Police Fire and Crime Commissioner is looking to procure a joint IT Service Management (ITSM) platform for Police and Fire customers. The IT Technical Support team currently have to use two ITSM platforms, one an older version (for Police) and more recent version for Fire. The Police system has on average 2.2k incidents and requests coming through each month, Fire has approximately 120. The two-system set up has proved to be a significant complication for Technical Support teams as well as for business customers.
Key details
- Source
- Find a Tender
- Lifecycle stage
- Tender
- Status
- active
- CPV classification
- 48620000 — Operating systems
- Currency
- GBP
- Total award value
- —
- Tender value
- £600,000
- First published
- 10 May 2024
- Last updated
- 30 May 2024
Notice timeline
Every published notice in this procurement's lifecycle.
Frameworks & programmes
More from Police, Fire and Crime Commissioner for Northamptonshire
FAQs about this procurement
Who is the buyer for "IT Service Management"?
IT Service Management is a UK public-sector procurement published by Police, Fire and Crime Commissioner for Northamptonshire via Find a Tender.
Has "IT Service Management" been awarded?
No award has been recorded yet. The current lifecycle stage is "Tender".
What is "IT Service Management" worth?
The reported tender value is £600,000.
When was "IT Service Management" published?
It was first published on 10 May 2024 and last updated on 30 May 2024, across 3 notices.
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