Contracts Finder · Award
IT Service Desk System
A public procurement published by THE ELECTORAL COMMISSION via Contracts Finder.
- £56.6k
- Award value
- £56.6k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
The objective of this procurement exercise was to secure a high-quality IT Service Desk solution that supports ticket management, workflow automation, asset management, reporting, and AI functionality, while ensuring value for money and adherence to applicable procurement regulations.
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 48000000 — Software package and information systems
- Currency
- GBP
- Total award value
- £56,560
- Tender value
- £56,560
- First published
- 16 Sept 2025
- Last updated
- 16 Sept 2025
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Freshworks | — | 17 Aug 2025 | active | £56.6k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from THE ELECTORAL COMMISSION
FAQs about this procurement
Who is the buyer for "IT Service Desk System"?
IT Service Desk System is a UK public-sector procurement published by THE ELECTORAL COMMISSION via Contracts Finder.
Has "IT Service Desk System" been awarded?
Yes — 1 award is recorded, with a reported total value of £56,560. The current lifecycle stage is "Award".
Which suppliers are involved in "IT Service Desk System"?
1 supplier is linked: Freshworks.
What is "IT Service Desk System" worth?
The reported award value is £56,560.
When was "IT Service Desk System" published?
It was first published on 16 Sept 2025 and last updated on 16 Sept 2025, across 1 notice.
Track procurements like this one
Enable monitors the entire UK public-contract pipeline — get alerts on buyers, suppliers and frameworks that matter to you.
Get in touch with Enable