Contracts Finder · Tender
IT Managed Support Services
A public procurement published by Gateway Housing Association via Contracts Finder.
- —
- Award value
- —
- Tender value
- 0
- Suppliers
- 0
- Awards
- 1
- Notices
- Tender
- Stage
Overview
Gateway Housing is seeking to appoint a supplier to manage the support of its IT service. This will include provision of an on-site resource for each working day of the year who will resolve day-to-day issues and undertake project work as time permits. This must be reinforced by an off-site second and third line resolver function and an off-site Service Desk for logging calls. The Supplier will also be expected to monitor key services such as the servers, storage and networks with the capability to respond to alerts and alarms on a 24x7 basis.
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Tender
- Status
- active
- CPV classification
- 72000000 — IT services: consulting, software development, Internet and support
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 28 Aug 2018
- Last updated
- 28 Aug 2018
Notice timeline
Every published notice in this procurement's lifecycle.
Frameworks & programmes
More from Gateway Housing Association
FAQs about this procurement
Who is the buyer for "IT Managed Support Services"?
IT Managed Support Services is a UK public-sector procurement published by Gateway Housing Association via Contracts Finder.
Has "IT Managed Support Services" been awarded?
No award has been recorded yet. The current lifecycle stage is "Tender".
When was "IT Managed Support Services" published?
It was first published on 28 Aug 2018 and last updated on 28 Aug 2018, across 1 notice.
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