Find a Tender · Contract

IT Help Desk Outsourcing

A public procurement published by Office of Rail and Road via Find a Tender.

Find a TenderContract
Award value
Tender value
1
Suppliers
1
Awards
1
Notices
Contract
Stage

Overview

Provision of remote 1st to 3rd line IT support services for users at the Office of Rail and Road (ORR). Services include incident resolution, password resets, desktop and printer troubleshooting, and escalation via phone, email, and ServiceNow portal. Optional onboarding, reporting, and extended hours support are available.

Key details

Source
Find a Tender
Lifecycle stage
Contract
Status
complete
CPV classification
Currency
GBP
Total award value
Tender value
First published
11 Nov 2025
Last updated
11 Nov 2025
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
STONE TECHNOLOGIES LIMITED02658501active

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award,contractIT Help Desk Outsourcing

All suppliers

Frameworks & programmes

More from Office of Rail and Road

FAQs about this procurement

Who is the buyer for "IT Help Desk Outsourcing"?

IT Help Desk Outsourcing is a UK public-sector procurement published by Office of Rail and Road via Find a Tender.

Has "IT Help Desk Outsourcing" been awarded?

Yes — 1 award is recorded. The current lifecycle stage is "Contract".

Which suppliers are involved in "IT Help Desk Outsourcing"?

1 supplier is linked: STONE TECHNOLOGIES LIMITED.

When was "IT Help Desk Outsourcing" published?

It was first published on 11 Nov 2025 and last updated on 11 Nov 2025, across 1 notice.

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