Find a Tender · Contract
IT Help Desk Outsourcing
A public procurement published by Office of Rail and Road via Find a Tender.
- —
- Award value
- —
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Contract
- Stage
Overview
Provision of remote 1st to 3rd line IT support services for users at the Office of Rail and Road (ORR). Services include incident resolution, password resets, desktop and printer troubleshooting, and escalation via phone, email, and ServiceNow portal. Optional onboarding, reporting, and extended hours support are available.
Key details
- Source
- Find a Tender
- Lifecycle stage
- Contract
- Status
- complete
- CPV classification
- —
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 11 Nov 2025
- Last updated
- 11 Nov 2025
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| STONE TECHNOLOGIES LIMITED | 02658501 | — | active | — |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Office of Rail and Road
FAQs about this procurement
Who is the buyer for "IT Help Desk Outsourcing"?
IT Help Desk Outsourcing is a UK public-sector procurement published by Office of Rail and Road via Find a Tender.
Has "IT Help Desk Outsourcing" been awarded?
Yes — 1 award is recorded. The current lifecycle stage is "Contract".
Which suppliers are involved in "IT Help Desk Outsourcing"?
1 supplier is linked: STONE TECHNOLOGIES LIMITED.
When was "IT Help Desk Outsourcing" published?
It was first published on 11 Nov 2025 and last updated on 11 Nov 2025, across 1 notice.
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