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Contracts Finder · Award

Interactive Voice Recognition - Tuning & Optimisation

A public procurement published by STUDENT LOANS COMPANY LIMITED via Contracts Finder.

Contracts FinderAward
£43.4k
Award value
£43.4k
Tender value
1
Suppliers
1
Awards
1
Notices
Award
Stage

Overview

IVR tuning will ensure that IVR continues to be effective as possible, particularly in relation to speech recognition accuracy to authenticate customers. IVR optimisation ensures that the IVR process from beginning to end is operating optimally including all voice interactive modules and general DTMF menu options.

Key details

Buyer
STUDENT LOANS COMPANY LIMITED
Source
Contracts Finder
Lifecycle stage
Award
Status
complete
CPV classification
64200000 — Telecommunications services
Currency
GBP
Total award value
£43,400
Tender value
£43,400
First published
2 Sept 2021
Last updated
2 Sept 2021
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
SABIO LTD0364445220 Jul 2021active£43.4k

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award noticeInteractive Voice Recognition - Tuning & Optimisation

All suppliers

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FAQs about this procurement

Who is the buyer for "Interactive Voice Recognition - Tuning & Optimisation"?

Interactive Voice Recognition - Tuning & Optimisation is a UK public-sector procurement published by STUDENT LOANS COMPANY LIMITED via Contracts Finder.

Has "Interactive Voice Recognition - Tuning & Optimisation" been awarded?

Yes — 1 award is recorded, with a reported total value of £43,400. The current lifecycle stage is "Award".

Which suppliers are involved in "Interactive Voice Recognition - Tuning & Optimisation"?

1 supplier is linked: SABIO LTD.

What is "Interactive Voice Recognition - Tuning & Optimisation" worth?

The reported award value is £43,400.

When was "Interactive Voice Recognition - Tuning & Optimisation" published?

It was first published on 2 Sept 2021 and last updated on 2 Sept 2021, across 1 notice.

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