Contracts Finder · Tender
Integrated Telephony Solution for NCS Network
A public procurement published by National Citizen Service via Contracts Finder.
- —
- Award value
- £2.1m
- Tender value
- 0
- Suppliers
- 0
- Awards
- 2
- Notices
- Tender
- Stage
Overview
The National Citizen Service ("NCS") was set up by the Government in 2011 to tackle some of the biggest social challenges in the UK. Through a wide range of community programmes and projects for young adults, it looks to build social cohesion, mobility and engagement. NCS have been using Salesforce for the last 5 years and have had integrated telephony platform for 3 years. The Trust has built up our contact centre experience as an organisation and need to scale the implementation to be able to work with a wider range of organisations and increased support for remote agents and complexity of routing. NCS want to procure a solution that will co-terminate with our Salesforce contract in…
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Tender
- Status
- planning
- CPV classification
- 32429000 — Telephone network equipment
- Currency
- GBP
- Total award value
- —
- Tender value
- £2,100,000
- First published
- 1 Aug 2019
- Last updated
- 27 Feb 2020
Notice timeline
Every published notice in this procurement's lifecycle.
Frameworks & programmes
More from National Citizen Service
FAQs about this procurement
Who is the buyer for "Integrated Telephony Solution for NCS Network"?
Integrated Telephony Solution for NCS Network is a UK public-sector procurement published by National Citizen Service via Contracts Finder.
Has "Integrated Telephony Solution for NCS Network" been awarded?
No award has been recorded yet. The current lifecycle stage is "Tender".
What is "Integrated Telephony Solution for NCS Network" worth?
The reported tender value is £2,100,000.
When was "Integrated Telephony Solution for NCS Network" published?
It was first published on 1 Aug 2019 and last updated on 27 Feb 2020, across 2 notices.
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