Individual Service funds - Market Testing and Focus Groups

Open letter to Adult Social Care Providers Dear Providers The London Borough of Hammersmith and Fulham want to ensure that people with care and support needs have a genuine choice about how they use and manage their personal budgets. Individual Service Funds (ISFs), whereby a provider holds and manages a personal budget on an individual's behalf, are one of the three main ways a person may choose to deploy their personal budget. This gives a person choice about how their needs are met and how their personal budget is utilised to achieve their outcomes, but without the responsibility of managing the money (as in a direct payment). We want to understand if providers are already…