Find a Tender · Contract

Inbound Mail and Document Management

A public procurement published by Department for Work and Pensions via Find a Tender.

Find a TenderContract
Award value
£86.2m
Tender value
1
Suppliers
1
Awards
5
Notices
Contract
Stage

Overview

This service will provide the end-to-end document management of physical and e-mail correspondence from citizens. All DWP inbound mail must be sorted at envelope level, opened (whether hard-copy or email), and prepared into batches according to the DWP business rules ahead of being scanned, indexed using OCR software, and digitally ingested into DWP's IT infrastructure. DWP will then route this digital correspondence to the relevant business unit in DWP for processing. This contract will also include the hard-copy storage of records, both in the short-term following an inbound item being scanned and longer-term hard-copy storage of physical items relating to citizens, staff and corporate re…

Key details

Source
Find a Tender
Lifecycle stage
Contract
Status
active
CPV classification
79999100 — Scanning services
Currency
GBP
Total award value
Tender value
£86,200,000
First published
18 Sept 2023
Last updated
31 Jul 2024
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
Restore Digital Limited04624743active

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Tender noticeInbound Mail and Document Management
  2. Tender updateInbound Mail and Document Management
  3. Tender updateInbound Mail and Document Management
  4. Tender updateInbound Mail and Document Management
  5. Award,contractInbound Mail and Document Management for DWP

All suppliers

Frameworks & programmes

More from Department for Work and Pensions

FAQs about this procurement

Who is the buyer for "Inbound Mail and Document Management"?

Inbound Mail and Document Management is a UK public-sector procurement published by Department for Work and Pensions via Find a Tender.

Has "Inbound Mail and Document Management" been awarded?

Yes — 1 award is recorded, with a reported total value of £86,200,000. The current lifecycle stage is "Contract".

Which suppliers are involved in "Inbound Mail and Document Management"?

1 supplier is linked: Restore Digital Limited.

What is "Inbound Mail and Document Management" worth?

The reported tender value is £86,200,000.

When was "Inbound Mail and Document Management" published?

It was first published on 18 Sept 2023 and last updated on 31 Jul 2024, across 5 notices.

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