ICT Escalator Web Application Customer Journey

ICT Escalator is a 3 year ERDF project from the 2014-2020 programmes which is being led by the University of Bedfordshire. The project provides a first connection between SME businesses and Universities to support businesses to trade online. It will operate across the South East Midlands, an area which covers Aylesbury, Banbury, Bedford, Bicester, Daventry, Kettering, Leighton Buzzard, Luton, Milton Keynes and Northampton. The objective is to provide 150 businesses across the geography with a short, expert intervention looking at how a business might use online trade as a way to access new markets or offer new products or improve productivity. A second element of the project is the gra…