Contracts Finder · Award

I.T. Service Management Solution

A public procurement published by Riverside via Contracts Finder.

Contracts FinderAward
£241.1k
Award value
£371.1k
Tender value
1
Suppliers
1
Awards
2
Notices
Award
Stage

Overview

The Riverside Group Limited (TRGL) requires an I.T. Service Management Solution (ITSM) to manage the end-to-end delivery of IT services and other departmental services to our customers. The ITSM needs to fully support processes and procedures, primarily defined by ITIL, such as Incident Management, Request Management, Problem Management, Change Enablement, Service Catalogue management and Service configuration management. Additional information: This tender opportunity can be found on RiverSource through the link below: https://riversource.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ViewEvent.aspx?EventID=698&ApplicationInstanceID=27adc89e-0cb2-4b51-9bc1-34…

Key details

Source
Contracts Finder
Lifecycle stage
Award
Status
active
CPV classification
72253000 — Helpdesk and support services
Currency
GBP
Total award value
£241,130
Tender value
£371,090
First published
6 Jan 2023
Last updated
24 Apr 2023
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
Alemba Limited063229457 Mar 2023active£241.1k

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Tender noticeI.T. Service Management Solution
  2. Award updateI.T. Service Management Solution

All suppliers

Frameworks & programmes

More from Riverside

FAQs about this procurement

Who is the buyer for "I.T. Service Management Solution"?

I.T. Service Management Solution is a UK public-sector procurement published by Riverside via Contracts Finder.

Has "I.T. Service Management Solution" been awarded?

Yes — 1 award is recorded, with a reported total value of £241,130. The current lifecycle stage is "Award".

Which suppliers are involved in "I.T. Service Management Solution"?

1 supplier is linked: Alemba Limited.

What is "I.T. Service Management Solution" worth?

The reported award value is £241,130.

When was "I.T. Service Management Solution" published?

It was first published on 6 Jan 2023 and last updated on 24 Apr 2023, across 2 notices.

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