Contracts Finder · Award
I.T. Service Management Solution
A public procurement published by Riverside via Contracts Finder.
- £241.1k
- Award value
- £371.1k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 2
- Notices
- Award
- Stage
Overview
The Riverside Group Limited (TRGL) requires an I.T. Service Management Solution (ITSM) to manage the end-to-end delivery of IT services and other departmental services to our customers. The ITSM needs to fully support processes and procedures, primarily defined by ITIL, such as Incident Management, Request Management, Problem Management, Change Enablement, Service Catalogue management and Service configuration management. Additional information: This tender opportunity can be found on RiverSource through the link below: https://riversource.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ViewEvent.aspx?EventID=698&ApplicationInstanceID=27adc89e-0cb2-4b51-9bc1-34…
Key details
- Buyer
- Riverside
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- active
- CPV classification
- 72253000 — Helpdesk and support services
- Currency
- GBP
- Total award value
- £241,130
- Tender value
- £371,090
- First published
- 6 Jan 2023
- Last updated
- 24 Apr 2023
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Alemba Limited | 06322945 | 7 Mar 2023 | active | £241.1k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Riverside
FAQs about this procurement
Who is the buyer for "I.T. Service Management Solution"?
I.T. Service Management Solution is a UK public-sector procurement published by Riverside via Contracts Finder.
Has "I.T. Service Management Solution" been awarded?
Yes — 1 award is recorded, with a reported total value of £241,130. The current lifecycle stage is "Award".
Which suppliers are involved in "I.T. Service Management Solution"?
1 supplier is linked: Alemba Limited.
What is "I.T. Service Management Solution" worth?
The reported award value is £241,130.
When was "I.T. Service Management Solution" published?
It was first published on 6 Jan 2023 and last updated on 24 Apr 2023, across 2 notices.
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