Contracts Finder · Award
Generative AI for customer contact - Live Trials
A public procurement published by DEFRA via Contracts Finder.
- £405.4k
- Award value
- £405.4k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
Building on the foundation phase, this project will introduce Generative AI agents to support two services through alpha and beta testing. It will assess their effectiveness of Generative AI against these use cases and build evidence to support future investment
Key details
- Buyer
- DEFRA
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 79411000 — General management consultancy services
- Currency
- GBP
- Total award value
- £405,400
- Tender value
- £405,400
- First published
- 23 Jan 2026
- Last updated
- 23 Jan 2026
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Methods Business and Digital Technology Ltd. | 02485577 | 23 Jan 2026 | active | £405.4k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
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FAQs about this procurement
Who is the buyer for "Generative AI for customer contact - Live Trials"?
Generative AI for customer contact - Live Trials is a UK public-sector procurement published by DEFRA via Contracts Finder.
Has "Generative AI for customer contact - Live Trials" been awarded?
Yes — 1 award is recorded, with a reported total value of £405,400. The current lifecycle stage is "Award".
Which suppliers are involved in "Generative AI for customer contact - Live Trials"?
1 supplier is linked: Methods Business and Digital Technology Ltd..
What is "Generative AI for customer contact - Live Trials" worth?
The reported award value is £405,400.
When was "Generative AI for customer contact - Live Trials" published?
It was first published on 23 Jan 2026 and last updated on 23 Jan 2026, across 1 notice.
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