Contracts Finder · Award
Freshservice - ITSM Service Desk Software
A public procurement published by Norfolk and Norwich University Hospitals NHS Foundation Trust via Contracts Finder.
- £75.6k
- Award value
- £75.6k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
IT Service Desk software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, enterprise reporting, rich integration capabilities, smart automation and AI/ML capabilities. Freshservice is device agnostic and available via Android/iOS apps.
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 48000000 — Software package and information systems
- Currency
- GBP
- Total award value
- £75,648
- Tender value
- £75,648
- First published
- 29 Aug 2024
- Last updated
- 29 Aug 2024
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Freshworks Technologies UK Limited | 09338697 | 1 Aug 2024 | active | £75.6k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Norfolk and Norwich University Hospitals NHS Foundation Trust
FAQs about this procurement
Who is the buyer for "Freshservice - ITSM Service Desk Software"?
Freshservice - ITSM Service Desk Software is a UK public-sector procurement published by Norfolk and Norwich University Hospitals NHS Foundation Trust via Contracts Finder.
Has "Freshservice - ITSM Service Desk Software" been awarded?
Yes — 1 award is recorded, with a reported total value of £75,648. The current lifecycle stage is "Award".
Which suppliers are involved in "Freshservice - ITSM Service Desk Software"?
1 supplier is linked: Freshworks Technologies UK Limited.
What is "Freshservice - ITSM Service Desk Software" worth?
The reported award value is £75,648.
When was "Freshservice - ITSM Service Desk Software" published?
It was first published on 29 Aug 2024 and last updated on 29 Aug 2024, across 1 notice.
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