Contracts Finder · Award
First Line Nightshift Service Desk
A public procurement published by MCA - Maritime and Coastguard Agency via Contracts Finder.
- £342.2k
- Award value
- £249.6k
- Tender value
- 2
- Suppliers
- 2
- Awards
- 2
- Notices
- Award
- Stage
Overview
The IT Service Desk front-line team night shift (7pm - 7am) has been outsourced to remove current risks, whilst offering credible financial efficiency savings. The existing major incident process remains unaffected with the current on-call rota ensuring specialists are available to respond to major incidents. This was a Further Competition under the Crown Commercial Service framework Technology Services 3, Lot 3a. There is a 12 month extension option available in the contract.
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 72000000 — IT services: consulting, software development, Internet and support
- Currency
- GBP
- Total award value
- £342,240
- Tender value
- £249,552
- First published
- 22 Aug 2023
- Last updated
- 1 Oct 2025
Awards
2 awards recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| LITTLE FISH (UK) LIMITED | 04700876 | 12 Jul 2023 | active | £249.6k |
| Little Fish (UK) Ltd | 04700876 | 21 Sept 2025 | active | £92.7k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from MCA - Maritime and Coastguard Agency
FAQs about this procurement
Who is the buyer for "First Line Nightshift Service Desk"?
First Line Nightshift Service Desk is a UK public-sector procurement published by MCA - Maritime and Coastguard Agency via Contracts Finder.
Has "First Line Nightshift Service Desk" been awarded?
Yes — 2 awards are recorded, with a reported total value of £342,240. The current lifecycle stage is "Award".
Which suppliers are involved in "First Line Nightshift Service Desk"?
2 suppliers are linked: LITTLE FISH (UK) LIMITED, Little Fish (UK) Ltd.
What is "First Line Nightshift Service Desk" worth?
The reported award value is £342,240.
When was "First Line Nightshift Service Desk" published?
It was first published on 22 Aug 2023 and last updated on 1 Oct 2025, across 2 notices.
Track procurements like this one
Enable monitors the entire UK public-contract pipeline — get alerts on buyers, suppliers and frameworks that matter to you.
Get in touch with Enable