Contracts Finder · Award
EW18_001 - Enquiry Handling Tool
A public procurement published by The University of Kent via Contracts Finder.
- £205k
- Award value
- £205k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
The University procured an enquiry handling system to manage enquiries across the University to provide a seamless visible solution that addresses student and staff needs. The system will sit across organisational boundaries allowing staff and students to easily track the progress of their queries and have access to a self-service knowledge handling system with the ability to escalate issues that are more challenging to resolve.
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 48000000 — Software package and information systems
- Currency
- GBP
- Total award value
- £205,000
- Tender value
- £205,000
- First published
- 3 Feb 2019
- Last updated
- 3 Feb 2019
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| TOPdesk UK Ltd | 05396062 | 18 Jan 2019 | active | £205k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
FAQs about this procurement
Who is the buyer for "EW18_001 - Enquiry Handling Tool"?
EW18_001 - Enquiry Handling Tool is a UK public-sector procurement published by The University of Kent via Contracts Finder.
Has "EW18_001 - Enquiry Handling Tool" been awarded?
Yes — 1 award is recorded, with a reported total value of £205,000. The current lifecycle stage is "Award".
Which suppliers are involved in "EW18_001 - Enquiry Handling Tool"?
1 supplier is linked: TOPdesk UK Ltd.
What is "EW18_001 - Enquiry Handling Tool" worth?
The reported award value is £205,000.
When was "EW18_001 - Enquiry Handling Tool" published?
It was first published on 3 Feb 2019 and last updated on 3 Feb 2019, across 1 notice.
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