Contracts Finder · Planning
DWP Strategic Video Channel Solution
A public procurement published by Department for Work and Pensions via Contracts Finder.
- —
- Award value
- —
- Tender value
- 0
- Suppliers
- 0
- Awards
- 1
- Notices
- Planning
- Stage
Overview
The Department for Work and Pensions (DWP) is exploring options for Video Calling (Business to Customer) in line with its Digital Strategic Roadmap to deploy omni-channel capabilities providing DWP and its customers with more channels for connecting whilst putting the customer at the heart of the journey. To facilitate this, DWP has an emerging requirement which they would like to explore with the market and understand offerings. The maturity of our customers' technical capability has been rapidly evolving, as has their propensity to engage via Digital Channels, largely due to the Covid-19 Pandemic. This means that video has increased in importance as a channel option for customers' int…
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Planning
- Status
- planning
- CPV classification
- 72000000 — IT services: consulting, software development, Internet and support
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 2 Mar 2021
- Last updated
- 2 Mar 2021
Notice timeline
Every published notice in this procurement's lifecycle.
Frameworks & programmes
More from Department for Work and Pensions
FAQs about this procurement
Who is the buyer for "DWP Strategic Video Channel Solution"?
DWP Strategic Video Channel Solution is a UK public-sector procurement published by Department for Work and Pensions via Contracts Finder.
Has "DWP Strategic Video Channel Solution" been awarded?
No award has been recorded yet. The current lifecycle stage is "Planning".
When was "DWP Strategic Video Channel Solution" published?
It was first published on 2 Mar 2021 and last updated on 2 Mar 2021, across 1 notice.
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